LSBU Clearing Hub
LSBU Clearing Hub
LSBU Clearing Hub
Empowering students within the clearing process
London South Bank University rank as one of the oldest and most prestigious universities in the city of London, boasting indsutry and relevant degrees and a huge drive towards sustainability. With a strong focus on driving a tech presence, LSBU leverage their digital landscapes to inspire student acquisition and empower existing students amidst their journey. At Squiz I worked with LSBU as a strategical UX partner, providing their digital team with web and app based solutions. The output ranged from strategic reports to back technical implementations, and interactive design work for feature projection and/or build purposes.
London South Bank University rank as one of the oldest and most prestigious universities in the city of London, boasting indsutry and relevant degrees and a huge drive towards sustainability. With a strong focus on driving a tech presence, LSBU leverage their digital landscapes to inspire student acquisition and empower existing students amidst their journey. At Squiz I worked with LSBU as a strategical UX partner, providing their digital team with web and app based solutions. The output ranged from strategic reports to back technical implementations, and interactive design work for feature projection and/or build purposes.
London South Bank University rank as one of the oldest and most prestigious universities in the city of London, boasting indsutry and relevant degrees and a huge drive towards sustainability. With a strong focus on driving a tech presence, LSBU leverage their digital landscapes to inspire student acquisition and empower existing students amidst their journey. At Squiz I worked with LSBU as a strategical UX partner, providing their digital team with web and app based solutions. The output ranged from strategic reports to back technical implementations, and interactive design work for feature projection and/or build purposes.
Client
London South Bank University
Services
Design strategy Design systems Concept development 3D design and animation Motion design Interactive design Experience design
Industries
Higher Education
Date
June 2021



Every year LSBU recognised that clearing was a painful process, and notoriously left students confused and demotivated with the processes differing slightly from the general application process. As a strategic partner, my team were tasked with providing LSBU with digital solutions to improve the clearing application process. The output desired was open (although feasibility and budget adherence were of course followed), but it was requested that we 'think different'.
Every year LSBU recognised that clearing was a painful process, and notoriously left students confused and demotivated with the processes differing slightly from the general application process. As a strategic partner, my team were tasked with providing LSBU with digital solutions to improve the clearing application process. The output desired was open (although feasibility and budget adherence were of course followed), but it was requested that we 'think different'.
Every year LSBU recognised that clearing was a painful process, and notoriously left students confused and demotivated with the processes differing slightly from the general application process. As a strategic partner, my team were tasked with providing LSBU with digital solutions to improve the clearing application process. The output desired was open (although feasibility and budget adherence were of course followed), but it was requested that we 'think different'.









Off the back of an initial workshop, we entered a research stage where we agreed to conduct a period of research, followed by interviewing students that had gone through the clearing process specifically within LSBU. We learned: Whilst the total number of applicants successfully placed into UK universities via UCAS have dropped year-on-year, figures are still higher than pre-covid levels. 6% fewer students got placed at their firm choice university compared to 2021. Acceptances of applicants from outside of the EU are up 14% year-on-year. The pace of growth in accepted applicants coming from China is increasing, with numbers growing by 31% year-on-year, compared to growth of 14% in 2021 In 2022, a total of 35,000 students (7.5%) were placed through clearing. The chart above shows that the number of students placed at their firm choice university is down by 5.6% year-on-year, indicating a greater focus on clearing should be exercised by universities. Meanwhile, there has been a 32.7% increase in students placed through clearing, the first year-on-year increase in this category since pre-covid. Similarly, the number of students placed at their insurance universities is up 21.5%, following two years of decline. Figures show that the number of first-year students who do not have accommodation guaranteed is likely to be growing. As we move into the future, and grade boundaries are returned to normal levels, we can expect to see these numbers continue to rise. Many of these students will look at private PBSA if they are unable to get placed in university provided halls, as it has a similar sense of community, and is able to provide a level of convenience that is attractive to young adults moving away from home for the first time, e.g. by having all-inclusive bills. To conclude our research, we were able to identify clear trends and patterns in the direction clearing was heading in, and off the back of interviewing a low number of students who had gone through the clearing process, we pinpointed a clear lack of guidance in how students go through the clearing process.
Off the back of an initial workshop, we entered a research stage where we agreed to conduct a period of research, followed by interviewing students that had gone through the clearing process specifically within LSBU. We learned: Whilst the total number of applicants successfully placed into UK universities via UCAS have dropped year-on-year, figures are still higher than pre-covid levels. 6% fewer students got placed at their firm choice university compared to 2021. Acceptances of applicants from outside of the EU are up 14% year-on-year. The pace of growth in accepted applicants coming from China is increasing, with numbers growing by 31% year-on-year, compared to growth of 14% in 2021 In 2022, a total of 35,000 students (7.5%) were placed through clearing. The chart above shows that the number of students placed at their firm choice university is down by 5.6% year-on-year, indicating a greater focus on clearing should be exercised by universities. Meanwhile, there has been a 32.7% increase in students placed through clearing, the first year-on-year increase in this category since pre-covid. Similarly, the number of students placed at their insurance universities is up 21.5%, following two years of decline. Figures show that the number of first-year students who do not have accommodation guaranteed is likely to be growing. As we move into the future, and grade boundaries are returned to normal levels, we can expect to see these numbers continue to rise. Many of these students will look at private PBSA if they are unable to get placed in university provided halls, as it has a similar sense of community, and is able to provide a level of convenience that is attractive to young adults moving away from home for the first time, e.g. by having all-inclusive bills. To conclude our research, we were able to identify clear trends and patterns in the direction clearing was heading in, and off the back of interviewing a low number of students who had gone through the clearing process, we pinpointed a clear lack of guidance in how students go through the clearing process.
Off the back of an initial workshop, we entered a research stage where we agreed to conduct a period of research, followed by interviewing students that had gone through the clearing process specifically within LSBU. We learned: Whilst the total number of applicants successfully placed into UK universities via UCAS have dropped year-on-year, figures are still higher than pre-covid levels. 6% fewer students got placed at their firm choice university compared to 2021. Acceptances of applicants from outside of the EU are up 14% year-on-year. The pace of growth in accepted applicants coming from China is increasing, with numbers growing by 31% year-on-year, compared to growth of 14% in 2021 In 2022, a total of 35,000 students (7.5%) were placed through clearing. The chart above shows that the number of students placed at their firm choice university is down by 5.6% year-on-year, indicating a greater focus on clearing should be exercised by universities. Meanwhile, there has been a 32.7% increase in students placed through clearing, the first year-on-year increase in this category since pre-covid. Similarly, the number of students placed at their insurance universities is up 21.5%, following two years of decline. Figures show that the number of first-year students who do not have accommodation guaranteed is likely to be growing. As we move into the future, and grade boundaries are returned to normal levels, we can expect to see these numbers continue to rise. Many of these students will look at private PBSA if they are unable to get placed in university provided halls, as it has a similar sense of community, and is able to provide a level of convenience that is attractive to young adults moving away from home for the first time, e.g. by having all-inclusive bills. To conclude our research, we were able to identify clear trends and patterns in the direction clearing was heading in, and off the back of interviewing a low number of students who had gone through the clearing process, we pinpointed a clear lack of guidance in how students go through the clearing process.









We received a lot of great, thought evoking feedback off the back of go-live. The knowledge base will continue to be treating as an ever-growing infrastructure that gathers data from it's users and continues to grow in the way it delivers content until LSBU take it into phase 2.
We received a lot of great, thought evoking feedback off the back of go-live. The knowledge base will continue to be treating as an ever-growing infrastructure that gathers data from it's users and continues to grow in the way it delivers content until LSBU take it into phase 2.
We received a lot of great, thought evoking feedback off the back of go-live. The knowledge base will continue to be treating as an ever-growing infrastructure that gathers data from it's users and continues to grow in the way it delivers content until LSBU take it into phase 2.
Harnessing empathy and data. Crafting human-centered experiences. Driving impactful results, together.
Crafted with 💜 by Elliot Rylands